Human Resources Manager

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Job Posting

Human Resources Manager

January 30, 2019

Job Category: Human Resources

Boston, MA

Organization Summary

JSI's international work improves quality, access, and equity within health systems worldwide. We focus on multidisciplinary, gender-sensitive development approaches that galvanize countries, communities, families, and individuals to advance their own skills and create lasting solutions to their priority health and development issues. Drawing on our experience in the field—and together with others in the private, governmental, and nongovernmental sectors—JSI actively shapes and advances the global public health agenda.


The HR Manager works closely with the division HR staff to provide support in the areas of recruitment, orientation, onboarding, performance management, safety and security, HR trainings, and resource development. S/he provides regular support to field offices around the globe in all aspects of HR management. The HR Manager also contributes to corporate initiatives, liaises with the corporate HR department, and participates in business development. S/he provides overarching employee relations support to both home and field office staff. S/he will be based in Boston and will be asked to travel internationally. S/he will be supervised by the Associate Director of HR.


Boston International Division HR Management

  • Oversee and ensure effective recruitment, onboarding, orientation, performance management, and termination of Boston International Division staff 
  • Oversee and process personnel status changes, in accordance with corporate policy.
  • Develop/refine BI HR guidelines and tools; train staff in their use, and provide guidance to division staff on an ongoing basis.
  • Oversee division internship program and supervise division interns.
  • Participate in proposal teams, primarily supporting recruitment and drafting the personnel section.
  • Be familiar with and enforce JSI and donor policies, related to HR.

Field Staff HR Management

  • Oversee and ensure effective recruitment, onboarding, orientation, performance management, and termination of field staff paid out of Boston (expatriates and TCNs).
  • Work with the field HR Manager to support field office recruitment on an as-needed basis (particularly during start-up).
  • Ensure project local hire employee manual (LHEM) guidelines and template are compliant, up-to-date and used effectively by bilateral projects and work with DC counterparts to ensure consistency across other projects in-country.
  • Work with field offices to solve complicated HR issues, provide guidance on interpretation of JSI policy and local labor law, and ensure overall global compliance related to HR decisions in country. 
  • Ensure consistency across all projects implementing within the same country—in line with JSI policies, donor policies, and local labor law. 
  • Work with field offices to determine staffing plans and organizational structure. 
  • Ensure all JSI bilateral projects have effective safety and security programs, including development of a Field Office Safety and Security Manual.
  • Support and plan field staff orientations (Chiefs of Party, DCOPs, etc.) when visiting JSI HQ.
  • Oversee field staff compliance/ethics training and tracking and monitor Replicon timesheet compliance.
  • Work with the field HR Manager to ensure proper file storage and compliance (electronic and hard copy) of HR files in the field offices.
  • Work closely with field office management and JSI’s corporate HR department to resolve any performance management issues, including performance improvement plans and/or terminations. 
  • Contribute to donor reporting, as it relates to project human resources and staffing.

Corporate HR Management

  • Regularly liaise with JSI’s corporate HR Department to ensure compliance with JSI systems and processes, provide updates on BI HR issues, and troubleshoot for complicated HR situations. 
  • Serve as a resource for JSI’s corporate HR team on lessons learned, tools, and systems in such areas as recruitment, compensation, and field staff HR.
  • Participate in, or lead, corporate efforts to improve/refine company policy, guidelines, philosophy, etc. related to HR, typically through the participation in various committees, aimed at driving change.
  • Work with JSI’s corporate HR staff to provide company-wide HR training, as needed.


  • Minimum BA degree, HR certification or Masters' degree preferred
  • At least 5 years of experience in international HR, with at least 3 years of experience holding a management/leadership role related to HR
  • Experience working with donor organizations, such as USAID, Gates, CDC, etc.
  • Demonstrated experience in recruitment, onboarding, orientation, performance reviews, and performance management required
  • Ability to maintain confidentiality
  • Willingness to travel overseas

Application Instructions

Interested applicants must apply through this website and include a cover letter outlining your relevant experience and why you are interested in this position. Candidates will be interviewed on a rolling basis, so please do not wait to apply!