Home Blog & Media The Trust Deficit: How Restrictive Funding is Draining Organizational Assets

The Trust Deficit: How Restrictive Funding is Draining Organizational Assets

August 18, 2025

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Author

Aisha Tambajang

Senior Program Manager, The Gambia

Author

Jenna Thoretz

Senior Program Manager, Global Initiatives, UK

In late 2024, Humentum surveyed more than 220 organizations in the humanitarian and development sector across 60 countries to understand how civil society organizations (CSOs) were positioned to withstand disruption and build for the long term. The result was the CSO Resilience Index—a snapshot of both strength and strain across the sector.

Based on that data, we’ve identified six critical signals that point to what’s needed to strengthen that system at the core for the stability and effectiveness of the entire sector.

1. Sustainability is the goal, restricted funding is the constraint

Despite 65% of CSOs naming long-term sustainability as a top strategic priority, many organizations continue to operate without access to unrestricted funding. Trying to run the organization that does the work, while only funding the work itself, makes it challenging to invest in people, systems, and strategies.

Many are testing innovative funding models, exploring income diversification, social enterprise, and cost recovery mechanisms. But turning ideas into action requires time and flexible investment, which can be hard to do when resources are tied to specific deliverables.

 

 

2. Financial fragility is widespread, but not inevitable

Only 30% of CSOs report having reserves, and just one in four have a multi-year financial plan. In a funding environment marked by volatility, delayed disbursements, and shifting priorities, most organizations are navigating short-term demands without the financial buffer to plan ahead.

 

Due to operating on survival mode, we often find ourselves forced on project-to-project funding to keep the staff and organization running. Staff is stretched to the limit, making it impossible to set aside time to think about building a sustainable organization.

Respondent, 2024 CSO Resilience Index

 

But the lack of reserves isn’t a question of capability—it’s a reflection of structural realities. When most funding is restricted or short-term, even the most capable organizations are forced to focus on survival rather than sustainability.

3. Compliance burdens are draining resources

Across the board, CSOs are managing complex compliance requirements that often divert time and resources away from program delivery. Only 30% say they’ve advocated for relief or reform, often due to fear of jeopardizing funding relationships.

For many, the burden of reporting—especially when working with multiple funders—is growing heavier. This is particularly acute for smaller organizations, which may not have dedicated compliance teams or systems in place.

4. Capacity strengthening is consistently underfunded

The data paints a stark contrast between organizational goals and the resources available to achieve them. Index respondents consistently articulated the link between organizational capacity and program effectiveness. However, fewer than 40% of organizations maintain a risk register and fewer than half have developed a monitoring, evaluation, and learning (MEL) strategy or comprehensive management plan.

The culprit? Structural starvation. Respondents acknowledged that “most funding goes to project delivery,” and they “lack unrestricted funding for institutional capacity building.”

Ironically, the greatest organizational capacity gaps are often in financial management, risk management, and monitoring and evaluation. Those are precisely the areas that funders evaluate when making funding decisions, yet the way they provide funding is creating the problem.

5. Equity is prioritized externally, while internal equity remains under resourced

Values-driven and equitable work is a top priority for CSOs, and the results show that they consistently prioritize accountable, community-led program delivery. Over 80% of respondents ensure their programs are equitable and inclusive, and over 70% include gender equity as a key component of program design.

 

However, this external focus on equity often isn’t matched by investment in internal equity. Organizations struggle to resource equity work within their own operations—from recruiting diverse talent and providing equitable compensation to creating inclusive workplace cultures.

One indigenous NGO shared that they “face challenges in offering equitable salaries and benefits due to limited resources and funding constraints. [Their] reliance on project-specific grants and donations, which often restrict fund usage to direct program expenses, limits [their] ability to allocate funds toward competitive compensation.”

This makes it clear that the problem isn’t lack of commitment but lack of flexible resources.

6. True partnership is still missing from most funding relationships

Nearly half of respondents identified lack of trust from partners and funders as a significant barrier to achieving their goals. This trust deficit manifests in multiple ways: restrictive reporting requirements, limited decision-making autonomy, short funding cycles that prevent long-term planning, and communication patterns that position CSOs as implementers rather than local experts.

 

One respondent put it bluntly:

Sometimes, due to the need for funding, we don't have control over program design, budgeting, and full execution.

Respondent, 2024 CSO Resilience Index

This illustrates how survival pressures force CSOs into funding relationships that may not serve their long-term development. Rather than blaming organizations for accepting restrictive funding, the responsibility and opportunity for change lies with funders themselves.

The Key to Change: Comprehensive Investment

Across every challenge and success uncovered by the CSO Resilience Index, one theme was clear: when organizations have the resources and trust they need, their impact grows exponentially.

Humentum’s work with hundreds of CSOs across the globe, in partnership with their funders, demonstrates the ROI of comprehensive capacity support. For example, in one cohort of 35 African organizations, 14 months of peer learning, coaching, training, and deep-dive support led to an 85% improvement in monitoring, evaluation, and learning capacity and a 206% increase in financial sustainability indicators.

An East African organization in another capacity strengthening cohort co-created a financial sustainability strategy through a deeply collaborative approach. “Now for the first time, sustainability is possible after 20 years,” reflected a senior staff member, highlighting how support that places CSOs in the lead is often more sustainable and delivers better results than donor-driven capacity-building requirements.

Progressive funders are already moving from transactional grants to transformational partnerships. The path forward requires acknowledging that resilience is not just about individual organizational strength, but about an ecosystem centered on sustained impact.


Ready to strengthen your organization’s resilience? Our revamped membership, The Solutions Hub, does just that. From leadership strategy sessions to staff professional development, we help your organization stabilize from within – and at an affordable price point, too.

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