Investigator Qualification Training Scheme (IQTS) Tier 3

Gain the hands-on expertise needed to conduct survivor-centered SEAH (sexual exploitation, abuse, and harassment) investigations within NGOs independently and without supervision. Moving from theory to practice, the Tier 3 IQTS course offers discussion space for real-world scenarios and case studies that highlight the nuances of power dynamics, confidentiality concerns, and cultural sensitivities specific to NGOs.

By the end of two weeks, you’ll build practical skills to navigate the intersection of SEAH and its potential impact on organizational culture. Through hands-on simulations, you will conduct survivor-centered independent and effective investigations.

To enroll in Tier 3, you must have passed the Tier 2 exam. This is a necessary foundation for humanitarian and development practitioners, safeguarding practitioners, and aspiring SEAH investigators.

To complete this course you will need to be fully fluent in Engligh due to the technical nature of the content.

The Full Program

The CHS Alliance and partner, Humentum, developed the Investigation Qualification Training Scheme (IQTS) as a three-tiered course, based on the Sexual Exploitation Abuse and Harassment (SEAH) Investigation Guide (2022). The IQTS offers an intensive, professionally focused training (with examination and assessment) in the skills, knowledge and competencies required to undertake survivor-centred investigations into SEAH. It supersedes the previously run SEA Investigation workshops run by the CHA Alliance.

• Tier 1 is based on the core principles of conducting SEAH investigation
• Tier 2 equips participants with the necessary knowledge to conduct SEAH investigations under the guidance of an experienced SEAH investigator.
• Tier 3 provides participants with the skills to undertake investigations without supervision. We strongly advise that candidates complete Tier 3 level before practicing actual investigations.
• Tier 4 is an opportunity to maintain their qualification through demonstrating continued learning and practice.

Assessment

To successfully complete the course and become IQTS Tier 3 certified to undertake SEAH investigations, learners need to complete three tasks, each of which will be assessed. This includes writing an SEAH investigation plan, carrying out an SEAH interview, and finalizing the investigation with an SEAH investigation report. Participants will work on their plans throughout the course, after the final webinar, participants can schedule their assessed interview, once this is complete and learners have all the information they need, they can finalize and submit their investigation report. Participants are provided with the assessment marking criteria to guide their work. If participants fail their assessment, they are required to register for the course again.

• Demonstrate how to apply the principles of SEAH investigations
• Develop a risk assessment with response strategies
• Develop a comprehensive SEAH investigation plan
• Gather and understand background material for SEAH investigations
• Demonstrate a structured approach to gathering different types of evidence
• Identify when and how to update the SEAH investigation plan
• Complete an SEAH investigation and write an investigation report.

• Humanitarian and development practitioners interested in continuing their learning on SEAH investigations.
• Safeguarding practitioners seeking to further enhance their understanding of SEAH investigations.
• Individuals wishing to become investigators and advance through the IQTS certification scheme.
• Current investigators wishing to pursue professional development and gain additional insight into updated standards in SEAH investigations.
• Investigation managers interested in developing their understanding of the standards and processes in SEAH investigations.

Participants must have completed the Tier 2 SEAH Investigations Exam before they are allowed to register for Tier 3. Proof of pass is required. Not sure if this is the right training for you? Feel free to contact us.

Humentum’s practical training puts the learner first. Our expert facilitators draw on their own sector and subject-specific knowledge for a worthwhile and enjoyable learner experience. They will share relevant tools, techniques and insights that are immediately transferrable to your own work. You are actively encouraged to engage in collaborative learning through discussions and group work. This training runs over 2 weeks and includes 6 live webinars, each lasting 120 minutes. Week 2 is slightly different; you will carry out interviews as part of a SEAH investigation that you will work on throughout the course. These sessions will be several hours long.

Learners will be required to spend approximately 2-3 hours per week outside of the webinars on groupwork as they work towards completing investigation plans as part of the course assessment.

Week 1

Webinar 1: Course introduction | ThriveBridge case study | Terms of Reference | Formulating allegations

Webinar 2: Confidentiality | Investigation planning | Risk assessment | Identifying evidence

Webinar 3: The PEACE model | Standards of proof | Challenging conversations | The SoC notification process

Webinar 4: Vulnerable witnesses | Collecting evidence | Practising interviewing | Preparing the interview plan

Week 2

You will undertake simulated interviews with survivors and witnesses from the ThriveBridge case study. The survivors and witnesses will be played by actors. These interviews will help you to:

• Develop your practical interviewing skills through experiential learning
• Put the planning into practice
• Reflect on the emerging evidence, the process, and the emotional impact as an investigator

Webinar 5: Analyzing information and findings

Webinar 6: Report writing | Self-care | Post investigation support for stakeholders | Next steps

To take the Tier 3 training you must first have completed the Tier 2 training and successfully passed the Tier 2 exam.

Disclaimer: As part of our partnership with CHS Alliance in IQTS Training, please note that contact information collected during the registration process will be shared with CHS Alliance as part of course management and data analysis.

Having trouble? Contact us at customerservice@humentum.org.

For those who pass the assessment certification will be provided.