J. Fernando Ornelas is a professional with over 7 years of experience in customer success and business development. He holds a B.S.C. in Mechanical Engineering with a minor in Business Development from Tecnologico de Monterrey in Mexico. His technical expertise, strong relationship-building skills, and data-driven approach have enabled him to excel in the B2B and SaaS sectors, consistently fostering strategic partnerships.

Passionate about the social good sector, he is committed to empowering teams and contributing to impactful training solutions for organizations. His diverse experience spans aerospace, logistics, and technology, where he has successfully managed customer accounts, developed business opportunities, and led training programs.

With opportunities to influence markets in LATAM, North America, and Europe, he has developed a global perspective and adaptability in his professional approach.

His dedication to continuous learning is reflected in his pursuit of additional certifications and training, guided by the belief that “true wisdom lies in recognizing one’s own ignorance.”