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Emma Kipkosgei

Customer Service Officer, Kenya

Emma Kipkosgei Jerono joined Humentum in November 2023 as a Customer Service Officer to ensure that all client experience at Humentum is crafted to perfection.

She is passionate about customer service, engaging with clients, resolving complaints and providing solutions for all client issues. She has vast experience in customer support and has had the privilege of assisting clients from diverse backgrounds. She finds fulfillment in being a reliable source of information and support, ensuring that clients feel heard and valued throughout their interactions with Humentum.

She is committed to ensuring assistance is provided in navigating all courses, programs, and resources available on our platform. All questions will be answered, concerns addressed, and necessary support provided to ensure the most is made out of the learning experience.