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Event Policy

Event Policies, Terms & Conditions


Online Workshop Payment Policy

Payment is due on registration, or on a receipt of invoice if paying via bank transfer or check.   If participants do not pay before the start of the course, their registration will be cancelled. If a participant does not pay after receiving a payment reminder, Humentum reserves the right to cancel the registration.

Online Workshop Attendance Policy

Participation is required to receive the certificate of completion. Online workshop learners must complete all required elements of the course (which could include modules, assignments or discussions).

Online Workshop Cancellation Policy

Any request to cancel or transfer registration must be submitted via email to

Cancellations made 30 or more days before start date Will receive a full refund; minus any wire transfer fees if applicable
Cancellations made 29 – 15 days before start date Will receive a 75% of their payment as a refund; minus any wire transfer fees if applicable
Cancellations made 15 days – 1 day before start date Will receive 50% of their payment as a refund; minus any wire transfer fees if applicable
Cancellations after start date and no shows Cancellations made on or after the start date of the online workshop, as well as registrants who do not log-in to complete the workshop during the course duration will forfeit the full registration fee.
Substitutions If you are no longer able to attend, we are happy to allow a transfer of your registration onto the same workshop. If you are unable to find a substitution*, cancellation charges will apply. *Please ensure the substitute participant has the necessary qualifications and background to take part in the course, including any course prerequisites.
Transfers Transfer requests for a future workshop will be accepted up to 11 days after course start date at 50% of their payment as credit. Transfers will not be permitted after 11 days of workshop start date.
Changes & Cancellations initiated by Humentum We work hard to avoid changes to planned courses, but occasionally we may have to change the date or cancel scheduled courses. We will notify you 21 calendar days before the workshop start date with the option to reschedule for a future date or receive a refund of registration fees.

Notice on tax liabilities

Humentum invoices are net of taxes, including withholding tax and VAT, levied in countries outside of the United States. The responsibility for assessment, collection and payment of local and national taxes lies with the customer; Humentum accepts no liability for payment of local taxes due on the services provided.

Consent for use of image and voice

Attendance at Humentum events constitutes an agreement by the attendee to Humentum’s use and distribution of the attendee’s image and/or voice in photos, video or audio tapes recording during these events.

If you have any questions regarding our Event Policies, please contact us.