Manager Guidance: Supporting Staff contributed by KonTerra Group
Managers can play an important role in shaping how staff experience global disasters and, consequently, how well they cope. After a crisis, people’s emotional experience is often the reality that they will remember most clearly. If staff feel very stressed but also feel that their managers and the organization as a whole genuinely care about them, that will make the stress easier to bear and the experience less traumatic over time. This resource offers advice to managers about how they can support their staff and promote resilience and wellbeing during these difficult times.