Effective Knowledge Management (KM) for Development Impact
Managing and leveraging knowledge and continuous learning in international development programs is one of the most effective interventions development practitioners can implement. Development programs often operate with scarce resources, high stakes, and urgent needs for coordination among partners and donors. Systematic Knowledge management (KM) and Organizational Learning (OL) provide solutions to these challenges.
In partnership with Bixal, Humentum is pleased to launch a new course, Effective Knowledge Management for Development Impact, designed to:
- Introduce participants to theoretical and practical components of knowledge management (KM), organizational learning (OL) and adaptive management (AM) principles, processes, and tools, and their applicability to the design and implementation of development programs.
- Demonstrate how KM, OL, and AM principles can be applied to strengthen development programs and maximize available knowledge to contribute to development impact and sustainability.
- Bring leading practices and examples in KM and OL from multiple sectors and industries and translate them into development contexts.
- Emphasizes the importance of culture and leadership as drivers for program success.
- Shifting from KM/ OL policy to KM strategy, implementation, and measurement.
- Establish the building blocks for an ongoing community of practice/ network to support each other in our work.
This foundational course will be facilitated by globally recognized KM experts, Chris Collison, Piers Bocock, and Thom Sinclair; and will be supplemented by guest case studies from other international development KM/ OL practitioners. Our facilitators will show you how to implement KM/ OL activities and give you the confidence to translate what you are probably already doing into more systematic and integrated learning practices. As a result, you will be able to write more effective proposals, develop more realistic KM strategies, and implement more adaptive programs.
What you will learn
Through a combination of lectures, case studies, exercises, and discussions, this course will provide a foundation in key elements of KM/ OL, including:
- What is KM and OL, and what difference can it make for international development.
- Learning before, during, and after doing: Peer Assists, AARs and Retrospectives.
- Growing, sustaining and working with Communities of Practice.
- Understanding and addressing the cultural barriers to knowledge sharing.
- KM and Adaptive Management in support of effective monitoring, evaluation, and learning (MEL).
- Knowledge Retention & Transfer approaches.
- Knowledge maturity assessment, strategy, and implementation.
Who should attend
- Donors, international development implementers as well as NGOs
- Individuals whose job responsibilities include knowledge management, organizational learning, &/ or Collaborating, Learning, & Adapting (CLA)
- Human Resources/Organizational Development/Learning and Development staff seeking to broaden their awareness of KM and OL methods and tools
- Program/project staff implementing projects for USAID or other development funders, especially those responsible for monitoring, evaluation, and learning throughout the project cycle
- Business development staff managing or bidding on a USAID contracts, grants, or cooperative agreements
Not sure if this is the right training for you? Feel free to contact us.
How will you learn
Humentum’s practical training puts the learner first. Our expert facilitators draw on their own sector and subject-specific knowledge for a worthwhile and enjoyable learner experience. They will share relevant tools, techniques and insights that are immediately transferrable to your own work. You are also actively encouraged to engage in collaborative learning through discussions and group work.
This training runs over four days, and you are required to log in at set times each day to attend live webinars. Each day will kick off with a 30-minute opening session, and then proceed with 2 sessions, each session lasting approximately 90 minutes. You will also access videos, resources, and tools, and join discussions on the Humentum platform, and have access to a shared Mural board which will become our shared learning space and toolkit for program resources and links. You can find out more about the Humentum training platform by watching this video.
Day 1: · Intro to KM/ OL/ AM for International Development
- Welcome and introduction to fellow learners.
- Overview of KM, OL, and AM, and why it matters.
- A view of the KM / OL landscape of tools and methods, and the relationship between KM and other functional areas.
- How KM / OL impact program design, MEL, and adaptive implementation.
Day 2: Continuous Learning: KM/OL Before, During, After Doing
- KM for learning before and during ‘doing’: Peer Assists and AARs.
- Learn how to design and facilitate Peer Assists and gain first-hand experience of an after-action review (AAR).
- KM for learning and adapting after ‘doing’: lesson-learning & adaptive management.
- A look at the myths and truths of lesson learning, and a deeper dive into the questions which lead to successful retrospectives and debriefs.
Day 3: Knowledge Sharing: Communities and Knowledge Transfer
- Planning and developing and sustaining Communities of Practice.
- Example-rich session exploring the practices of successful CoPs, and the actions which support them through different stages of their lifecycle.
- Knowledge retention and transfer.
- Addressing the risk of knowledge loss in different scenarios.
- Overview of approaches and templates to mitigate the risk.
Day 4: KM/OL Assessment, Policy Alignment, and Strategy Development
- Knowledge strategy, implementation, and maturity measurement.
- An overview of a 6-step KM strategy development process.
- Discussion regarding different modes of implementation, including ‘slipstreaming’ and ‘KM-by-stealth’ and the provision of two KM Maturity Model tools to assess capability, and alignment with the ISO KM Standard.
- Creating practical KM/ OL Plans.
- Aligning KM policy, capacity, and priorities to develop practical KM/ OL strategies.
Day 5: Building Blocks, Resources, and Next Steps
- Practical examples and mini ‘Peer Assists’ to strengthen KM practices.
- An opportunity to explore class-leading examples, and to bring questions to a practical ‘peer assist’ session involving all participants.
- Reflections, take-aways, and remaining questions.
- Next steps as a community and how to stay engaged.
Upon completion, Humentum provides a certificate of attendance for this course.
Pricing and Discounts
Humentum encourages teams to attend this course together.
We offer a 15% discount for groups of 5 or more to attend this course.
Learn about our Organizational Training Package for members – an offer that allows even more flexibility and cost savings for your organization – starting at groups of 15 or more.
Humentum members receive a 10% discount off this course. When registering, ensure you use your organizational email address. Your member discount will then be automatically applied at checkout. Having trouble? Contact us at email@example.com.