In this NGO management skills training, you’ll learn communication strategies, strengthen interpersonal skills, and apply effective techniques. You will also create a plan to apply these skills and techniques when you return to your NGO.

• Provide effective feedback
• Build on your strengths and weaknesses as a manager
• Employ effective people management strategies at the individual and team level
• Apply practical strategies for getting the most out of individual employees

• People managers who are interested in becoming more effective in their current roles

If you’re still not sure if this course is right for you, feel free to contact us and we can help!

Humentum’s practical training puts the learner first. Our expert facilitators draw on their own sector and subject-specific knowledge for a worthwhile and enjoyable learner experience. They will share relevant tools, techniques, and insights that are immediately transferrable to your own work. You are also actively encouraged to engage in collaborative learning through discussions and hands-on group work.

This training runs over 8 days and you are required to log in at set times each day to attend a live webinar, each lasting approximately 90 minutes. You will also access videos and join discussions. You can find out more about our training platform by watching this video.

We estimate this training requires two hours per day, depending on your pace of learning, and previous experience.

Please note that the start date of the course allows you time to log in and access pre-course materials. This may include videos to watch, documents to read, or links to platforms that are used as part of the training. Calendar invitations for the webinars are sent as part of the joining instructions.

Daily at:

10:00 AM – 11:30 AM

Day 1

Getting Your Head in the Game

• Course overview
• Learner expectations and personal learning objectives
• Tool orientation
• Course goals
• Case Study: Introduction to the Role of the Manager
• What it takes to be a manager

Day 2

Your Role as a Manager

• Competencies
• Management and Leadership
• Situational Leadership
• Remote Management
• Inclusive Management, Understanding the Bias

Day 3

Managing from the Middle

• Communicating Up and Down
• Managing Up
• Influence Without Authority
• Currencies
• Influence Strategy

Day 4

Understanding Yourself and Others

• Motivation
• Active listening
• Feedback

Day 5

Working with People

• The importance of trust
• Objective setting
• Delegation
• Professional development and coaching

Day 6

Building the Team Dynamic

• The lifecycle of team development
• Characteristics of an effective team
• Developing skills and behaviors

Day 7

Embracing the Challenges

• Strategies to manage tricky situations and challenging people
• Managing under –(and over)- performers
• Practical approaches to managing change
• Key strategies in managing remote, dispersed, and virtual teams

Day 8

Drawing it All Together

• Course review
• Personal action planning

Upon completion, Humentum provides a certificate of attendance for this course.

Humentum encourages teams to attend this course together.

We offer a 15% discount for groups of 5 or more to attend this course.

Learn about our Organizational Training Package for members – an offer that allows even more flexibility and cost savings for your organization – starting at groups of 15 or more.

Humentum members receive a 10% discount off this course. When registering, ensure you use your organizational email address. Your member discount will then be automatically applied at checkout. Having trouble? Contact us at workshops@humentum.org.